WOW I feel your pain BrickHands.
I am not in any position to be playing credit tournaments at this moment in time:).
But I can say with all certainty after reading this post and many others about wgt and their questionable customer service. I will not put my money on here if wgt can't even respond to a real issue with credits involved.
There is absolutely no reason to have such little customer care when they are raking in the cash and folks are spending their money on here and gamble with each other in tourneys. And buy your clubs and crazy priced xballs hehe.
If your gonna run this like it's a poker site WGT, be advised that other sites that charge money for people to enter tournaments actually have live customer care. Where things are resolved efficiently.
Get your act together WGT
Quit pissing off your fan base and give them the care they need when dealing with a matter such as this one.
Once again I feel for you Brickhands. I hope they respond to you and sort this out.