Well WGT - here it is over 300 days with stll no resolution.Sure shows what your company is made of.
It looks like you are getting kind of desperate in offering "3" Nike ball for purchsing 2,000 credits (or more). Monies coming in must be getting kind of scarce. (Maybe not even enough to pay wages).
I for one have have not spend any monies, purchased any equipment (including balls) or have not even played a game for a couple of weeks.
Either address your issues either by repairing them or at least let your customers know that it is beyond your abilties.