This concerns many members I'm sure and I don't know if it is True or not but during a round one time; there was Chat going on. Someone was explaining that members who joined WGT the earliest years ago; they didn't have to Progress by levels to earn the right to buy better equipment and they could just buy any Equipment they wanted no matter what tier they were. Which would explain why we see Legends who are only at level 40 and so forth.
If this is the case, then it is absolutely UNFAIR to other members and WGT should make some major changes to Even The Playing Field if you will? And that's why I won't play with those types of members because some guy a level 32 for example, already has the R11 Driver but the rest of "us" have to wait until we reach Level 88. So those people will beat you Every Time simply because they will out-drive you by 50 or 75 yards all the time.
Then when you won't play Them, they post hate rhetoric on your Wall and call you a coward and everything else under the sun. I even had a possible Death Threat posted on my Wall just because I declined to play someone!
So I filed a Police Report and requested to speak with WGT Owner Chad Nelson but they would not allow me to. They wouldn't even return my phone calls.
What kind of Customer Relations Policy is that? Why doesn't Mr. Nelson take responsibility for his Company and demonstrate more consideration for his Paying Customers? This neglect has truly gone beyond the ridiculous. Nobody from WGT offered an apology for that death threat and all they do is tell you to keep quiet and do not contact the Abuser. Which doesn't resolve anything and the abuser just continues to post more insults on your wall anyway. :)
So call me stupid or a coward or anything you want but this is Not a Professional Way to run a Corporation or Company in my opinion.
I do however think the Game is fantastic and I congratulate Chad and his Partner for creating such an enjoyable form of online gaming. It simply needs new Rules, New People who know how to properly represent the Owners and deal with Abusers correctly. But the Owners also need to Speak openly to Their Customers and pay more attention to the Thousands of complaints which are 'repeatedly' being voiced by members. But also, the Owners need to be accessible and be willing to actually talk personally with members, especially when there are Very Serious Issues raised such as DEATH THREATS made against people as well as extremely Vulgar Hate-mongering remarks being posted on a Customer's Wall and during play.
Indeed, I think WGT should dispose of the Wall Posting Feature completely which would practically eliminate All hate rhetoric. Instead, like most Forums, they should just have Private Messaging for each member Plus also allow members to Block anyone from contacting them. That is the Real Solution to the problem. Then they wouldn't need so much Staff wasting time tracking down the hundreds of hate postings and concentrate more on improving the Technical problems with the game and maintaining better and more friendly relations with their Customers; don't ya think?