Please.This is not the PGA or St Andrews. It's a friggin computer game. The shot was not properly credited BECAUSE of a bug, not some earthly physical cause.So the situation is as thus. If you lose credit(s) because of a bug. Too bad?
Interesting when in the not too distant past , ALL players were denied the use of the ZOOM function because of the improper use of it caused SOME staff member to lose credits.
insert the Goose and Gander analogy here."we can't adjust your credit total". Really ."Can't"?? What they mean is "Won't" .Why?. Will,1000 credits will cause irreparable harm to WGT's financial position? Because we're city hall. We don't have to remedy an error/bug. We don't have to TAKE A FAIR AND COMMON SENSE APPROACH to resolving an issue. Some time in the past , I wrote support about a situation in which I lost credits due to some error/malfunction They offered a refund. BEFORE I became aware of their offer , I realized how to remedy the problem causing the loss of credits. I turned down the offer Didn't seem proper to take the credits. So much for honesty being rewarded.
If you're city hall, NEVER say "CAN"T" There is hardly anything city hall "CAN'T " do, if they chose. There is everything they can CHOSE not to do. For whatever arbitrary reason.
BTW. Rule 17-4. e.t.c. I doubt if one tenth of one percent of the players here REMOVE THE PIN when they putt. Ergo. Do their holed putts count?
D